Privacy Policy

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Privacy Policy

Your privacy matters here.
This whole site exists to be a safe, honest place for exhausted mothers, and that honesty extends to how your information is handled. This page explains what we collect when you visit chemendasawyer.com, how it is used, which trusted services help us run this business, and the choices you have. If anything here is unclear, email chemenda@chemendasawyer.com and you will get a straight answer.
By using this website, you agree to the terms of use and privacy practices described on this page. If you do not agree, please discontinue use of this website.
Terms and Conditions of Use of this Site
All information is provided "as is," without any representations or warranties of any kind, and Chemenda Sawyer expressly disclaims all express and implied warranties, including those with respect to accuracy, completeness, timeliness, or fitness for a particular purpose of the information on this website or of any product or service referenced on this website, unless otherwise expressly indicated.
Chemenda Sawyer assumes no responsibility for any losses or damages, whether direct, indirect, special, or consequential, which arise out of the use or misuse of this website howsoever caused, whether such damages arise in contract, tort, negligence, equity, statute, or by way of any other legal theory regardless of whether such damages could have been foreseen. The information on this website is subject to change without notice.
Independent parties develop websites that may be accessed from this website. Chemenda Sawyer is not responsible for the privacy policies or the accuracy of the information on such websites, nor do we endorse products offered on those websites.
By your use of this website, you acknowledge that Chemenda Sawyer, her agents, representatives, successors and assigns, and other parties involved in the creation, production, or delivery of the site will not be held liable for any damages suffered or incurred by you or any third party arising out of: (a) any fault, interruptions, or delays in the provision of this website; or (b) any inaccuracies, errors, or omissions on this website or any product or services referenced on the site, however such faults, interruptions, delays, inaccuracies, errors, or omissions arise.
Chemenda Sawyer's liability, if any, shall be limited to the amount paid by the user for the products and/or services herein.
Information We Collect
When you take the burnout quiz, download a resource, join a program, or make a purchase, you may provide personal information such as your name, email address, phone number (if you opt into text messages), your quiz responses, and billing information for purchases. It is your responsibility to ensure that the information you provide is complete and accurate.
How We Use Your Information
We use this information to respond to your requests, deliver the programs and resources you have chosen, process your payments, provide customer support, share information and offers we believe may genuinely help you, document our communications with you, and comply with any applicable legal and regulatory requirements.
The Services That Help Us Run This Business
We are a small business, and like nearly every online business, we rely on trusted service providers to operate. When you interact with this website or our programs, your information may be shared with:

Ontraport, our customer relationship and email platform, which stores contact details, quiz results, and purchase history, and sends our emails
Stripe, our payment processor, which handles your billing information when you make a purchase. We do not store your full card details on our own systems.
Meta (Facebook and Instagram), through the advertising pixel described in the next section
Skool, which hosts our private program communities
Netlify, which hosts our burnout quiz
Zoom, which hosts live program calls

Each of these providers has its own privacy policy governing how it handles your data. We share only what is needed for them to do their jobs, and we do not sell your personal information to anyone. SMS opt-in data and mobile numbers are protected under the additional terms outlined below and are never shared for marketing purposes.
Advertising and the Meta Pixel
We advertise on Facebook and Instagram, and this website uses the Meta Pixel, a small piece of code that reports certain visitor activity to Meta, such as pages visited and forms submitted. This helps us measure our advertising and show our ads to the people most likely to find them useful. You can control how Meta uses this data through your Facebook ad preferences, limit tracking through your browser settings, or learn more about interest-based advertising and opt-outs at youradchoices.com.
Cookies
Like many websites, this site uses cookies: small text files a website stores on your device to recognize your browser and remember preferences between visits. Some cookies and tracking technologies on this site, including the Meta Pixel, may collect identifiers such as your IP address and information about your activity on this site. You can set your browser to refuse cookies or alert you when cookies are being used, though some parts of the site may not function as intended without them.
Who Can See Your Information
Chemenda and a small support team access your information only as needed to fulfill your requests, deliver your programs, and provide customer service, and are held to strict standards of confidentiality in handling it.
Unauthorized downloading, re-transmission, storage in any medium, copying, redistribution, or republication of site content for any purpose is strictly prohibited without the written permission of Chemenda Sawyer.
SMS Messaging and Mobile Data Privacy
By opting into our SMS communications, you agree to receive text messages from Chemenda Sawyer at the phone number provided, including but not limited to reminders, account notifications, and promotional content.
Message frequency varies. Message and data rates may apply.
You can opt out at any time by replying "STOP." For help, reply "HELP" or email us at chemenda@chemendasawyer.com.
We are committed to protecting your mobile information and SMS consent:

No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the text messaging services necessary to carry out our communications.
Information sharing with subcontractors who provide support services (e.g., customer service) is permitted when operationally required.
All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Your Choices
You can unsubscribe from our emails at any time using the link at the bottom of any message. You can opt out of text messages at any time by replying STOP. And you can email chemenda@chemendasawyer.com to ask what personal information we hold about you, or to request that it be corrected or deleted, and we will respond promptly.
Jurisdiction
All matters that arise or may arise relating to the use of this website shall be governed, construed, and enforced in accordance with the laws of the United States and the State of Florida. Your use of this website shall be deemed your irrevocable consent to the jurisdiction of Florida.
Contact Us
If you have any questions about the protection of personal information you have shared on this website, or about these terms and conditions of use, email chemenda@chemendasawyer.com and we will respond to your concerns promptly.

This site is not part of the Facebook website or Facebook Inc. Additionally, this site is NOT endorsed by Facebook in any way. FACEBOOK is a trademark of FACEBOOK, Inc.